Domestic Policy

30-Day Return Guidelines

Eligible items may be returned within 30 calendar days of confirmed delivery. Merchandise must remain unused, unwashed, and secured inside original manufacturer packaging.

Step by Step

Return Execution Protocol

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Contact Support for RMA

Package Dispatch

Inspection and Refund

Email krovy@krovy.si with your order details to receive an authorized return merchandise reference number.

Securely pack unused items in original packaging and ship to our Cheyenne, Wyoming operations facility.

Approved refunds post to the original payment method within 5 to 7 business days following facility inspection.

Require assistance with a return label?

Our domestic support team responds within one business day.